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The DevOps movement empowered developers to overcome traditional operational bottlenecks by embracing a "you build it, you run it" approach. However, the increasing complexity of systems and technologies has significantly increased developers' cognitive load, potentially shifting-left too many responsibilities. This talk will explore how Platform teams can effectively support developers and improve their experience by fostering empathy and psychological safety. By prioritizing collaboration and understanding developers' needs, Platform teams can create a more tailored platform, offering intuitive, self-service tools and processes that developers readily adopt, learn from, and use to enhance their productivity.
Attendees of this talk will takeaway:
- Approaches to building empathy and psychological safety
- Tips for making platforms and tools delightful to adopt and use
- Methods to support developers’ learning and growth for greater self-sufficiency
Speaker
Erin Doyle
Founding Engineer @Quotient and Instructor @Egghead | 20+ Years Across Full Stack Development in Web and Mobile, and Platform Engineering
Erin Doyle is a Founding Engineer at Quotient. For the last 20+ years prior she’s been working across many domains including Full Stack Development in web and mobile as well as Platform Engineering. She’s also an instructor for Egghead.io and given talks and workshops focusing on building the best and most accessible experiences for users and engineers.
