You Are Asking the Wrong Questions (About Reliability and SRE)

Grappling with reliability is trickier than it looks, even if (and perhaps especially if) you are coming at it from a site reliability engineering (SRE) perspective. The obvious questions don’t always lead to the right answers, relationships can be counter-intuitive, and the way we normally talk about things can get in the way more than you would expect.

In this talk, we’re going to explore seven questions you have probably asked yourself as a dev, SRE or manager in an attempt to improve your reliability that are leading you astray. We will get you back on to the right path with better questions (and maybe even an answer or two!). You will be taking away some concrete approaches to your challenges around failures, communication, organizational structure, monitoring, and a few other surprise topics. Come join us for a chance to question your answers and answer your questions around reliability!