Dan is Principal Observability Architect at New Relic, supporting customers in their journey to drive adoption of best practices in observability and operational readiness across their engineering teams. He has worked in the Platform Engineering space for the last 13 years, in organisations such as CERN or Skyscanner, where he ultimately led the re-architecture of its observability platform with a focus on tool consolidation, adoption of open standards like OpenTelemetry, and building a culture of operational excellence. Dan is also a contributor to OpenTelemetry, part of the Governance Committee since 2023, End-User SIG lead, and author of Practical OpenTelemetry: Adopting Open Observability Standards Across Your Organization. In his free time, he relaxes by drumming on any percussion instrument he can get his hands on!