Humans in the Loop: Engineering Leadership in a Chaotic Industry

Abstract

The software industry is changing at a rate we've never seen before. We're in an era of contradictory pressures: the drive for innovation and a renewed focus on costs. Balancing these challenges means getting back to basics and managing the ever-present complexity of working with hardware and humans. Sitting in this awkward place where physics meets human possibility, technical leaders must exhibit adaptability, systems thinking, and comfort dealing with complexity.

This is not an AI/ML talk, but it will examine how AI/ML is changing our jobs. It will consider how cost optimizations and resource limitations are driving more and more of our work and how the challenges of providing safe and trusted human-computer interactions are still front and center. It will cover the upsides and downsides of automation and explore how the principles of complex systems will help us navigate them. Finally, the talk will assert that foundational technical knowledge will always be needed and share how you can develop strategies to adapt in a seemingly chaotic industry.


Speaker

Michelle Brush

Engineering Director, SRE @Google, Previously Director of HealtheIntent Architecture @Cerner Corporation & Lead Engineer @Garmin, Author of "2 out of the 97 Things Every SRE Should Know"

Michelle Brush is a math geek turned computer geek with over 20 years of software development experience. She has developed algorithms and data structures for pathfinding, search, compression, and data mining in embedded as well as distributed systems. In her current role as an Engineering Director, SRE for Google, she leads teams of SREs that ensure GCP's Compute Engine and Persistent Disk products are reliable. Previously, she served as the Director of HealtheIntent Architecture for Cerner Corporation, responsible for the data engineering platform for Cerner’s Population Health solutions. Prior to her time at Cerner, she was the lead engineer for Garmin's automotive routing algorithm. She is the author of 2 out of the 97 Things Every SRE Should Know.

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